Starbucks. There is a relatively new Starbucks not far my parent's home, and I was a frequent visitor during the 3 days of my stay. On my way out to return home, I went through the drive-thru to get myself juiced up for the 4-hour drive. As I pulled up to order, a very friendly voice greeted me.
"Hi, and welcome to Starbucks on this beautiful evening! My name is Josh. How can I help you?"
Josh sounded like nothing would make him happier than to take my coffee order. I could tell by the sound of his voice that he was smiling.
"Hi Josh! I think I'll try one of those raspberry brownies that the lady ahead of me ordered, and I'll also have a Grande Raspberry Mocha Frappucino."
"That sounds DELICIOUS! A themed dinner?"
"That's right, Josh!"
"It'll be $6.23."
"Thanks!"
I pulled up to the window where I met Josh in person. He was delightful! I could really tell he was having a nice time at his job. Most drive-thru people barely look at me, they just want to grab my money, throw my food at me, and send me on my way. Not Josh! He took some time to make pleasant small-talk.
What Josh didn't know was that I really needed something like that. I was on my way to the hospital one last time to see Mom before I drove home. I was very worried about her, as I'm sure you remember from the updates I posted. I was afraid I was going to be too late and they wouldn't let me in, and I was afraid that if I didn't get my coffee, I would fall asleep on the drive with Lance since we only left at 9 pm, ensuring a peaceful, quiet drive.
But Josh's friendliness and his smile, his thoughtfulness, really helped to brighten that evening.
I told him that he was the friendliest drive-thru person I had ever met. He seemed surprised and pleased by this. Then I told him I would write about him on my blog. I told him the URL, and I hope he manages to look me up!
So if you're here Josh, please know that your kindness made a huge difference to this mommy during a difficult time in her life. You didn't just give me coffee and a brownie, you gave me a reason to smile when there was none.
Thank you.